November 21, 2023

Prashant Kishore / Delhi
Meta's AI chatbot has finally landed on WhatsApp, offering a range of services from customer support to appointment scheduling. In addition, WhatsApp is introducing a new feature to simplify access to status updates.
Meta has been developing its AI model for an extended period. With the AI race heating up, with Google, Microsoft, and OpenAI introducing new features to their AI chatbots and integrating their AI into other services, Meta has finally decided to leverage AI power in its products, including Facebook, Instagram, and even its instant messaging app WhatsApp.
During the Meta Connect 2023 event, Meta announced that it would be adding an AI chatbot to WhatsApp. The chatbot was initially available to a limited number of users in the United States. Now, according to a report by WABetaInfo, the latest WhatsApp beta for Android includes a new shortcut button that lets users quickly access the AI chatbot without having to search through their conversation list.
Reportedly, the new AI chatbot button is located in WhatsApp's 'Chats' section and placed on top of the 'New Chat' button. This new feature is expected to make it easier for users to access the AI chatbot and get the help they need. The AI chatbot can be used to answer questions about WhatsApp, provide customer support, and even help users with tasks such as scheduling appointments or making reservations.
During the Meta Connect event, Mark Zuckerberg unveiled Meta's latest AI chatbot that leverages a combination of their latest large language model research and the powerful Llama 2 model. The chatbot is designed to assist users in various tasks, including planning trips or providing recommendations, delivering witty jokes, solving group chat debates, and serving as a knowledgeable source of information similar to ChatGPT, Bard, or Bing.
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